Sharaf DG LLC | Full time
NOC Infrastructure Monitoring Engineer
[SolarWinds is must]
Abu Dhabi, United Arab Emirates
Job Description
Job Summary:
We are seeking a skilled NOC Infrastructure Monitoring Engineer to join our team. The ideal candidate will have experience in basic troubleshooting, triaging, and monitoring of IT Infrastructure (Server, storage, etc). This role involves identifying and resolving issues, escalating when necessary, and ensuring the smooth operation of IT systems.
Key Responsibilities:
Perform basic troubleshooting to resolve 30-50% of issues independently.
Utilize triaging skills to identify potential issues and eliminate non-issues.
Monitor server, storage, etc… infrastructures using tools like SolarWinds is must.
Escalate higher-level issues to OEM support or L2/L3 teams as needed.
Understand and manage alerts related to application slowness, server issue, network issues, database problems, and storage concerns.
Ensure comprehensive monitoring of server, storage, etc..
Requirements
Qualifications:
Education: B.E or equivalent
Experience: Minimum 5 years’ experience in Solarwinds in NOC
Basic understanding of network, server, and storage infrastructures.
Ability to perform effective triaging and troubleshooting.
Familiarity with business applications and database management.
Strong communication skills and ability to work in a team environment.
Ability to handle multiple monitoring tasks and prioritize effectively
“Official Job Source:“ [Sharaf DG LLC | Full time]
L3 Network Engineer
Dubai, United Arab Emirates
Job Description
Job Summary:
We are seeking a highly skilled L3 Network Engineer with 8-10 years of experience. You will act as a key escalation point for network-related issues, ensuring high availability and performance of critical systems. This position requires advanced expertise in network technologies, strong problem-solving skills, and the ability to work effectively.
Key Responsibilities
Network Support & Troubleshooting
• Provide advanced troubleshooting and resolution of network incidents escalated from L1 engineers.
• Diagnose and resolve complex issues related to routing, switching, VPNs, and firewalls across global locations.
• Support and troubleshoot WAN, LAN, SD-WAN, wireless networks, and MPLS circuits.
• Conduct root cause analysis for recurring or critical network issues, documenting findings and solutions.
Network Monitoring & Maintenance
• Monitor network performance using tools such as PRTG to identify and resolve potential bottlenecks.
• Perform routine maintenance activities such as firmware upgrades, configuration backups, and patch management.
• Optimize network configurations to enhance performance, security, and reliability.
Configuration & Implementation
• Configure and deploy network devices, including switches, routers, firewalls, and wireless controllers.
• Assist with global network expansion, redesign, or migration projects, ensuring minimal downtime.
• Manage VLANs, routing protocols (BGP, OSPF, EIGRP), and access control policies in a multi-site environment.
Security & Compliance
• Implement and manage firewall policies, VPNs, and intrusion prevention systems (IPS/IDS).
• Ensure the network aligns with security standards and complies with organizational and regulatory requirements.
• Perform periodic security checks and recommend necessary improvements.
Documentation & Reporting
• Maintain updated documentation of network configurations, incidents, and resolutions.
• Prepare detailed reports on network performance, security audits, and incident trends.
Requirements
Required Skills & Qualifications:
Technical Expertise
• Extensive experience with enterprise networking equipment from vendors like Sonic wall, Aruba and Cisco.
• Proficiency in networking protocols such as TCP/IP, BGP, OSPF, MPLS, VLANs, VRF, and QoS.
• Hands-on experience with firewalls (e.g., Sonic wall, Fortinet) and VPN technologies.
• Knowledge of SD-WAN, wireless networking, and network segmentation in multi-location environments and countries.
• Familiarity with network monitoring tools (e.g. PRTG).
Soft Skills
• Strong problem-solving and analytical abilities.
• Excellent communication skills to coordinate with global teams and provide clear technical guidance.
• Self-motivated with the ability to work independently in a remote setup.
• Effective time management and ability to prioritize tasks under tight deadlines.
Educational Qualifications & Certifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Certifications such as CCNA, CCNP, CCIE (optional) or equivalent are mandatory.
“Job Listing Source:“ [L3 Network Engineer]
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